Patient Advocate I at Orthopedic Centers Of Colorado

Golden, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HIPAA Compliance, OSHA Compliance, Fraud And Abuse Regulations, Eligibility Check, Chart Fixing, Appointment Validation, Pre-registration, Patient Greeting, Phone Etiquette, Information Verification, Demographic Collection, Signature Collection, Medical Office Procedures, Computer Systems, Grammar, Punctuation

Industry

Medical Practices

Description

Description POSITION OVERVIEW: The Patient Advocate is responsible for ensuring the clinic meets the required standards to be successful. This includes HIPAA rules, OSHA rules, Compliance rules and regulations against fraud and abuse. Assignments are made in terms of broad goals and objectives and the incumbent must apply considerable decision making and independent judgement in daily activities. ESSENTIAL FUNCTIONS: Eligibility check Fixing charts/mistakes Phreesia appointment validations; cancellation/reschedules Pre-registration Recognize, greet and register patients in a polite, prompt and helpful manner ProviderFlow Answer all phone calls and voice messages in a pleasant manner and handle patient needs expeditiously Verify current informational statuses and collect insurance information, demographic information and signatures as needed REQUIRED QUALIFICATIONS AND SKILLS: Minimum of two years’ experience in healthcare setting Knowledge of medical office procedures knowledge of computer systems and applications Knowledge of grammar, spelling and punctuation Skills in operating business office machines Skills in answering the telephone in a professional manner Ability to read, understand and follow oral and written instruction Ability to establish and maintain working relationships with patients, employees and the public PAY & BENEFITS: Medical, Dental and Vision Insurance Generous PTO package and paid holidays Company-paid life insurance and long term disability insurance Ability to purchase accident insurance, short and long-term disability insurance. Opportunities for internal training and development Retirement Plan eligibility after one month of service with eligibility in company profit sharing Most positions offer Monday – Friday work schedules WORKING CONDITIONS: Typical business office environment Possibility of local travel Constant viewing of computer monitor, mousing and typing Frequent standing, walking and sitting Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus Hours of business are Monday – Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job May need to travel to other metro area offices.

Responsibilities

The Patient Advocate ensures the clinic adheres to required standards, including HIPAA, OSHA, and compliance regulations against fraud and abuse. Essential functions involve handling patient interactions such as eligibility checks, appointment management, pre-registration, and promptly answering all communications.