Patient Ambassador at WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC

Monrovia, California, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

28.0

Posted On

15 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dental Terminology, Treatment Coordination, Patient Communication, Financial Presentation, Analytical Skills, Team Leadership, Computer Skills, Interpersonal Skills, Problem Solving, Customer Service, Administrative Support, Insurance Benefit Guidance, Conflict Resolution, Collaboration

Industry

Hospitals and Health Care

Description

Patient Ambassador (Dental Treatment Coordinator) – Fantastic Career Opportunities  * High-end compensation in the industry—base plus bonuses for strong performance * Large, diverse patient base of all payor types * Provide general, specialty and orthodontic services in all offices. * Established organization committed to quality and patient experience. * Growth through training, professional development, and mentorship * Great clinical and administrative teams in every office * A team approach to providing patients with a great experience. * Geographic diversity throughout Southern California * Digital state-of-the art practice management system, instruments, and equipment What We Are Looking For In A Patient Ambassador * An individual passionate about helping others. * An outgoing, personable individual with a cheerful attitude and demeanor * An intelligent, sensible, and instinctive individual with excellent communication skills * An individual who wants to be part of a high-caliber, high-quality team committed to satisfying patients and providing them with a great experience. * An individual with good analytical skills * An individual who wants to learn, grow, and advance in their career. * An individual willing to work full-time. Your Qualifications * Computer skills  * Motivated individual interested in advancement. * Collaborative, personable individual with an excellent and cheerful demeanor * Good inter-personal, oral, and written communication skills * Ability to apply sound judgment in making decisions. * Ability to lead and manage teams. * Bachelor’s Degree preferred. Responsibilities Include  * Great interaction with patients to promote trust and the optimal patient experience. * Learning dental terminology, treatment considerations, and administrative matters relating to dental treatment * Learning how PPO, HMO, and other dental plans work and providing guidance to patients to optimize their benefits. * Reviewing case treatment considerations and presenting financial options to patients for their diagnosed treatment * Proactively addressing patient concerns and providing insight and comfort to patients with regard to their dental treatment * Collaborating with dentists, hygienists, and front and back-office teams to promote the ultimate patient experience. * Interacting with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to ensure excellence in patient experience. Support We Provide To Our Offices * Beautiful, state-of-the-art offices equipped with modern systems, equipment, and supplies. * Full back-office support by Specialty Managers, Specialty Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs and Sterilization Clerks * Excellent, high-caliber instruments * Reliable, quality supplies from the most reputable, dependable companies * Regulatory and facility compliance * Steady flow of patients of all payor types Experienced and New Candidates Welcome If you’re experienced, we’ll welcome you into our family and culture and support you in growing operationally so that you can be the best that you can be and grow to your greatest potential. If you’re new, we’ll work with you, train you, and coach you with guidance and leadership from highly experienced, capable and excellent Patient Ambassadors, Office Managers, and our Training Department leadership. You’ll also benefit from training programs, regular reviews, one-on-one coaching, and many other resources we have to help you reach your potential. Who And Where We Are   For more than 30 years, West Coast Dental has served Southern California with a commitment to high quality general and specialty dental and orthodontic care and a great patient experience for every patient. West Coast Dental, including its affiliate Magicland Children’s Dental, represents a dynamic fast-growing group of over 45 dental offices—in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego—that offer the full range of general and specialty care, including orthodontics, to patients of all kinds—private, PPO, Medi-Cal, and HMO. We are expanding throughout our markets and expect significant growth and opportunities for all our employees and partners. Benefits We Offer * Paid Time Off * Sick Pay * Holiday Pay * Medical coverage * Supplemental vision coverage * Comprehensive dental benefit for employees and dependents. * Voluntary supplemental insurance for life, disability, critical illness, and accident * 401k plan participation

Responsibilities

The Patient Ambassador is responsible for interacting with patients to promote trust, explaining dental treatment plans, and presenting financial options. They also collaborate with clinical and administrative teams to ensure an optimal patient experience across various dental services.