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Patient Appointment Scheduler at OrthoTexas Physicians & Surgeons
Carrollton, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Appointment scheduling, Phone etiquette, EMR, EHR, HIPAA compliance, Communication, Professionalism, Data entry

Industry

Hospitals and Health Care

Description
Description As the first person the patient interacts within the practice, projects a positive image (Smile, warm, caring tones, introduces self) and identifies needs and expectations by providing excellent patient service. #OTX Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned. Key Functions: · Provides excellent customer service to patients by listening and appropriately serving patients. · Contributes to an overall positive work atmosphere through actions and attitude. · Answers phones in a friendly, professional manner. · Relays relevant information to the appropriate internal staff. · Follows practice procedures for appointment entry, scheduling and rescheduling appointments. · Follows practice procedures for clinical messaging in the EMR/EHR. · Works online appointment requests as delegated by Manager. · Participates in office meetings and educational activities. · Maintains work area in neat and orderly manner. · Complies with HIPAA procedures. · Other duties as assigned. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School Diploma, or general education degree (GED), or one to three months relative experience, and/or training or equivalent combination of education and experience. 1-2 years of healthcare experience Required.
Responsibilities
The Patient Appointment Scheduler is responsible for managing patient appointments, answering phones, and maintaining a professional and welcoming environment. They must also ensure accurate data entry in the EMR/EHR system while adhering to HIPAA regulations.