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Patient Appointment Scheduler at OrthoTexas Physicians & Surgeons
Carrollton, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Appointment Scheduling, EMR/EHR, HIPAA Compliance, Clinical Messaging, Phone Etiquette, Patient Coordination

Industry

Hospitals and Health Care

Description
Description Essential Duties and Responsibilities: the essential duties of the position include the following. Other duties may be assigned. Key Functions: · Provides excellent customer service to patients by listening and appropriately serving patients. · Contributes to an overall positive work atmosphere through actions and attitude. · Answers phones in a friendly, professional manner. · Relays relevant information to the appropriate internal staff. · Follows practice procedures for appointment entry, scheduling and rescheduling appointments. · Follows practice procedures for clinical messaging in the EMR/EHR. · Works online appointment requests as delegated by Manager. · Participates in office meetings and educational activities. · Maintains work area in neat and orderly manner. · Complies with HIPAA procedures. · Other duties as assigned. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School Diploma, or general education degree (GED) , or one to three months relative experience, and/or training or equivalent combination of education and experience. 1-2 years of healthcare experience Required.
Responsibilities
The role involves managing patient appointments, handling phone calls, and processing clinical messages within the EMR/EHR system. The scheduler is responsible for providing excellent customer service and maintaining a professional work environment.