Patient AR Specialist I at Beacon Oral Specialists

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Sep, 26

Salary

0.0

Posted On

30 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Accounts Receivable, Insurance Guidelines, Payment Plan Management, Microsoft Word, Microsoft Excel, Microsoft Outlook, Problem Solving, Time Management, Customer Service, Data Entry, Research, Troubleshooting

Industry

Hospitals and Health Care

Description

Title: Patient AR Specialist I Location: 12770 Merit Dr., Suite 800, Dallas, TX 75251 Type: Fulltime Job Summary: Are you looking for a company that you can call home and have opportunities to grow? We are looking for an experienced Patient AR Specialist I to join our growing organization. We pride ourselves on guiding our staff in the right direction to not only learn but also get hands-on training to move forward within the company. Responsibilities: * Identify problem accounts with patients; investigate and correct error, follow-up on missing account information, and resolve past-due accounts. * Call and communicate with patients via the phone. * Research inquiries regarding past-due balances and insurance guidelines. * Resolve delinquent accounts; prepare payment plans and monitor adherence to plans by guarantor; direct accounts to inside collection department when necessary. * Prepare reports to identify and resolve accounts receivable issues. * Post data; verify and perform mathematical computations; maintain files. * Compose and type routine correspondence, memos, letters, appeals, etc. * Work with practices within the organization in getting any necessary or requested documentation for patients, insurance carriers or other areas. * Identify patient accounts for collection action when delinquent or when unable to contact patient or guarantor. * Process the Account Receivable Report. * Initiate contact if there is a delay in responding to statements or claims. * May process incoming and outgoing mail. * Verify all patient and guarantor demographics are entered correctly when confirming account for refunds team. * Enter contact notes related to all communications regarding account including phone, email, letter, spark, TEAMS, and all other methods of communications between patient, guarantor, insurance carrier, practice, and surgeon. * Provide the utmost level of customer service to the practice. * Perform tasks for other accounts receivable representatives while they are on vacation. * Provide support for other team personnel during periods of high activity. Required Qualifications: * High school diploma or equivalent required. * 1 to 3 years of Healthcare based patient AR experience required. * Proficient in Microsoft office applications including Word, Excel and Outlook. * Excellent communication, research, problem-solving, and time management skills. * High level of accuracy, efficiency, and accountability. * Attention to detail, strong troubleshooting skills. Schedule: * Monday – Friday, 8 hour shift * Working in the office is an essential job function. Special Requirements: * Working in the office is an essential job function. * Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing and keyboarding, may lift up to 25 lbs. * Ability to sit behind a desk approximately 80% of the workday required. * This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned. Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Responsibilities

The role involves investigating and resolving delinquent patient accounts, managing payment plans, and communicating with patients and insurance carriers. Additionally, the specialist is responsible for preparing AR reports, posting data, and maintaining accurate patient demographics.