Patient Benefits Representative at Virginia Oncology Associates
Chesapeake, VA 23320, USA -
Full Time


Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

0.0

Posted On

14 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Excel, Cpt Coding, Microsoft Office

Industry

Hospital/Health Care

Description

How To Apply:

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Responsibilities
  • Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses.
  • Assesses patients’ ability to meet expenses and discusses payment arrangements. May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms.
  • Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form. Completes appropriate reimbursement and liability forms for patient’s review and signature. Forwards appropriate information and forms to billing office.
  • Responsible for obtaining insurance pre-authorization or referral approval codes prior to each treatment.
  • Ensures that patient co-pay amount is correctly entered into system (or conveyed)
  • Verifies and updates demographics and insurance coverage in computer system according to Standard Operating Procedures (SOPs).
  • Stays current on available financial aide. Develops professional relationships with financial aide providers. Networks with financial aide providers to obtain leads to other aide programs.
  • Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient’s records.
  • Maintains updated manuals, logs, forms, and documentation. Performs additional duties as requested
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