Patient Call Center Specialist at Mountain State Oral and Facial Surgery
Huntington, WV 25701, USA -
Full Time


Start Date

Immediate

Expiry Date

09 Nov, 25

Salary

0.0

Posted On

09 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

ABOUT MOUNTAIN STATE ORAL AND FACIAL SURGERY:

Mountain State Oral and Facial Surgery is a premier provider of comprehensive oral and maxillofacial surgical services, serving communities across West Virginia, Virginia, and Kentucky. With over 40 years of experience, our board-certified surgeons offer a full scope of procedures, including dental implants, wisdom teeth removal, corrective jaw surgery, and facial cosmetic surgery. Our nine conveniently located offices are equipped with advanced diagnostic and surgical tools, ensuring patients receive the highest quality care in a comfortable and compassionate environment. At Mountain State, we?re not only dedicated to clinical excellence?we?re also committed to fostering a workplace where employees can thrive throughout every stage of their careers. We?re looking for team-oriented professionals who are passionate about growth and excellence.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
  • Provides customer service support to patients
  • Scheduling appointments, including TBs, referrals, and medically cleared patients
  • Scans/ files
  • Maintains clean and professional working environment, including the waiting room
  • Answers patient phone calls with urgency
  • Confirms appointments
  • Collect patient insurance
  • Maintains strict confidentiality
  • Ensures exceptional customer experience
  • Any duties required to maintain patient flow, cross training in other positions, and any other extra duties as assigned
Loading...