Patient Care Assistant (MA) (EMT) Women's Entrada Contenta Family Medicine at CHRISTUS Health

Santa Fe, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Excellence, Vital Signs, PHI Knowledge, Organizational Skills, Verbal Communication, Written Communication, Interpersonal Communication, Collaboration, Independent Work, Performance Improvement, Computer Software Navigation, Windows Based Software

Industry

Hospitals and Health Care

Description

POSITION SUMMARY: Responsible for greeting patients on the phone and in the clinic in a warm friendly tone. Registration and interviewing of patients to obtain accurate demographic and financial information while scheduling appointment. Other responsibilities may include returning messages, scheduling follow up tests, referrals and prior authorizations. Assists patients, nurses and providers in patient care in the clinic setting. Performs vital signs, and obtains history of chief complaint for visit. Performs various Point of Care Testing and documents assuring quality control for each test completed. Qualifications MINIMUM QUALIFICATIONS: EDUCATION: High School Graduation or GED required. Successful completion of a nursing assistant, EMT, or medical assistant program of study. Two (2) years of employment at a licensed medical facility in the role of a Medical Assistant or Nursing Assistant may be applied in lieu of program of study CERTIFICATION/LICENSES: BLS issued through American Heart Association required. Will be expected to obtain certification as a medical assistant within one (1) year of hire. SKILLS: * Outstanding Service Excellence skills to guarantee quality patient care and patient satisfaction * Knowledge and skills to obtain vital signs and PHI * Strong organizational skills; excellent verbal, written and interpersonal communication skills required * Ability to work collaboratively with others; ability to work independently * Asserts initiative on performance improvement opportunities * Ability to navigate through computer software by use of a mouse, keyboard or stylus and windows based software. EXPERIENCE: A minimum of one year medical experience that includes direct patient contact, preferred. NATURE OF SUPERVISION: -Responsible to: Clinic Manager ENVIRONMENT: Requires knowledge of general safety standards to limit exposure to infectious disease. Daily contact with infectious diseases and body fluids. - Bloodborne pathogens: C PHYSICAL REQUIREMENTS: Bending, stooping, and lifting up to 35 lbs, reaching above head and below knee level. Utilization of proper body mechanics. Long periods of sitting at times. Keyboard usage with sound ergonomic principles. Must be flexible in work schedule.

Responsibilities

The role involves managing patient interactions both over the phone and in the clinic, handling registration, obtaining accurate information, and scheduling appointments. Additionally, the assistant supports patient care by performing vital signs, obtaining chief complaints, and executing various Point of Care Testing procedures.