Patient Care Associate - Mount Auburn Hospital (Needham 3) at Mount Auburn Hospital
Cambridge, MA 02138, USA -
Full Time


Start Date

Immediate

Expiry Date

16 Nov, 25

Salary

0.0

Posted On

18 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Doctors, Interpersonal Skills, Medical Terminology, Nurses, Compassion

Industry

Hospital/Health Care

Description

Job Type: Regular
Time Type: Full time
Work Shift: Rotating (United States of America)
FLSA Status: Non-Exempt

MINIMUM QUALIFICATIONS:

  • High school graduate or equivalent
  • Previous clerical experience (preferably in a healthcare setting). Medical terminology is preferred.
  • Ability to read and write at level 8, as documented on “Invest,” the hospital’s Employee Learning Laboratory software.
  • An ability to set appropriate priorities and organize workflow.
  • An ability to concentrate and pay attention to detail during frequent interruptions.
  • Strong interpersonal skills are necessary to interface with support and professional staff and patients.
Responsibilities
  • Acts as a resource to patients, families, and visitors upon entering the unit. Exhibits professional behavior while providing superior customer service to all who require information or assistance.
  • Assists in coordinating patient communication by answering call lights (as defined by unit) and relaying timely and accurate information to nursing staff.
  • Exhibits strong communication skills with professional telephone manners. Takes accurate messages and delivers the message in a timely fashion.
  • Functions as a liaison between the patient care unit and all support services throughout the hospital.
  • Maintains the flow of medical record information, ensuring all pertinent information is filed correctly and promptly.
  • Maintains established stock levels of clerical supplies.
  • Participates in the orientation of new staff.
  • Responds to staffing needs of the healthcare team by cross-training and floating to other units as needed.
  • Print proxy list daily and update proxy information to the current chart if applicable.
  • Performs unit-specific tasks as identified on the unit checklist. Follow discharge procedures according to the checklist. Print required documents and sign off on completed paperwork.
  • Follow appropriate downtime procedures. Locate and supply all downtime forms to staff as required.
  • Attends the annual Safety Education Fair.
  • Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel.
  • Maintains current knowledge/certification.
  • Demonstrates the skills and judgment necessary to provide non-direct patient care/support services to staff under the direction of licensed personnel.
  • Follows the hospital exposure control plans/bloodborne and airborne pathogens.
  • Assumes all other duties and responsibilities as necessary including one-to-one close observation of patients as needed.
  • Assisting with patient admissions to the PACU and preparing the recovery room.
  • Taking patients’ vital signs, including blood pressure, pulse, oxygen saturation, and temperature.
  • Assisting with patient positioning and comfort measures, ensuring proper alignment and support.
  • Ambulating patients and assisting with ADL’s including toileting, dressing, and feeding.
  • Assisting the nurse in conducting post-operative assessments, including monitoring incision sites and dressing changes.
  • Providing support to patients and their families during the recovery process.
  • Assisting with patient transfers to other units or discharge from the PACU.
  • Maintaining a clean and safe environment in the PACU, including restocking supplies and equipment.
  • Collaborating with the nursing team to ensure efficient and effective patient care.
  • Adhering to all hospital policies and procedures, as well as regulatory guidelines related to patient care and safety in the PACU.
  • Nurse’s aides in the PACU must have strong communication skills, attention to detail, and the ability to work well under pressure in a fast-paced environment. They should also have a compassionate demeanor and the ability to provide patient-centered care during the critical recovery period after surgery.
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