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Patient Care Coordinator at AEG Vision
Sioux Falls, South Dakota, United States -
Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Service, Check-in Processes, Checkout Processes, Telephone Inquiry Response, Appointment Scheduling, Insurance Information Gathering, Demographics Entry, EMR Management, Insurance Verification, Insurance Communication, Insurance Eligibility, Insurance Claims Preparation, Charge Documentation, Payment Collection, Organizational Skills, Attention To Detail

Industry

Hospitals and Health Care

Description
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager Qualifications * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Responsibilities
Patient Care Coordinators are responsible for delivering exceptional service by managing patient check-in and check-out processes, which includes greeting individuals and professionally handling telephone inquiries. Key duties involve scheduling appointments, gathering and verifying patient and insurance information within the EMR, and preparing insurance claims.