Patient Care Coordinator at AEG Vision

Bryan, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Service, Check-in Processes, Checkout Processes, Telephone Inquiries, Appointment Scheduling, Insurance Information Gathering, EMR Data Entry, Insurance Verification, Insurance Plan Communication, Insurance Eligibility, Insurance Claims Preparation, Charge Documentation, Payment Collection, Confidentiality Maintenance, Organizational Skills, Communication Skills

Industry

Hospitals and Health Care

Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager Qualifications * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Responsibilities

Patient Care Coordinators are primarily responsible for delivering exceptional service by managing patient check-in and check-out processes, which includes greeting individuals and professionally handling telephone inquiries. Key duties also involve scheduling appointments, accurately gathering and entering patient and insurance data into the EMR, and ensuring insurance eligibility is verified prior to appointments.