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Patient Care Coordinator at Apex Operations
Shrewsbury Township, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

05 Sep, 26

Salary

0.0

Posted On

07 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Office Administration, Scheduling, Inside Sales, Communication, Multitasking, Patient Coordination, Phone Handling

Industry

Description
Patient Care Coordinator (PCC) Hearing Healthcare Office York, PA $35,360 - $40,520 (based on experience and bonuses) Are you someone who enjoys helping people, staying organized, and creating a great customer experience? We are looking for a Patient Care Coordinator (PCC) to join our York office. This role is the first point of contact for our patients and plays a key role in creating a positive, welcoming experience while supporting the success of the office. This position is ideal for someone with office experience, strong customer service skills, and a background in sales or inside sales. What You'll Do Greet patients and create a warm, professional first impression Answer phones and schedule appointments Confirm upcoming appointments and manage the schedule Support patient flow throughout the day Assist with patient follow-up and communication Help maintain office organization and daily operations Support the provider in delivering an excellent patient experience What We're Looking For Previous office or administrative experience preferred Strong customer service and communication skills Experience in sales, inside sales, or customer-facing roles is a plus Comfortable handling phones, scheduling, and multitasking Positive, team-oriented attitude Organized, dependable, and detail-oriented Compensation & Benefits Competitive hourly or salary + bonus opportunities Paid time off and holidays Stable, full-time position Opportunity for growth within the organization Why This Role Matters Hearing loss can isolate people from the moments that matter most. As a PCC, you help create a welcoming environment and ensure patients feel comfortable, cared for, and supported from their first call to their follow-up visits. You'll play a key role in helping people reconnect with their families, conversations, and everyday life. If you enjoy working with people and want a role where you can make a difference every day, we'd love to hear from you.
Responsibilities
The Patient Care Coordinator serves as the first point of contact, greeting patients and managing the office schedule. They support patient flow and assist the provider in delivering an excellent healthcare experience.