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Patient Care Coordinator - Bilingual (Spanish) at Mia Aesthetics - Atlanta

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Bilingual English and Spanish, Problem Solving, Organizational Skills, Communication, Technology Proficiency, Patient Care, Call Management

Industry

Hospitals and Health Care

Description

Description At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it. Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 80,000 satisfied patients, we're on a mission to make beauty accessible to all. Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more. Be a part of a team transforming lives and supporting dreams every day! Requirements The Patient Care Representative provides exceptional customer service ensuring patients have the post-operative information and assistance needed during their recovery period. Manages high volume of inbound and outbound calls in a timely and professional manner Answers incoming calls and provides accurate and satisfactory information to post-operative queries and concerns Performs outbound calls ensuring follow-up of all post-operative patients Maintains open communication with post-operative patients via electronic platforms (e-mail, message, etc.) Collaborates with other department representatives to resolve patient concerns Requirements High school diploma or general equivalency diploma Bilingual in English and Spanish require Minimum of 1 year customer service role(s) experience preferred Strong communication, customer service, problem solving, and organizational skills Must be able to work independently and proficient with technology Mia Aesthetics is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States. Join us: https://miaaesthetics.com/careers/ #miajobs #mia_talent

Responsibilities

The Patient Care Coordinator manages high volumes of inbound and outbound calls to provide post-operative information and assistance to patients. They collaborate with other departments to resolve patient concerns and maintain communication via electronic platforms.