JOIN OUR DYNAMIC CALL CENTER TEAM AS A PATIENT CARE COORDINATOR!

Our growing Ophthalmology practice is seeking an upbeat and ambitious Patient Care Coordinator to join our busy call center. You will be the first point of contact for our patients, ensuring a seamless and positive experience from the initial phone call to appointment scheduling and beyond.
MUST LIVE IN NEW ENGLAND: remote

WHAT YOU’LL BRING/REQUIREMENTS:

• A customer-first attitude and a passion for patient satisfaction.
• Ability to handle a high volume (80 to 100 calls per day) of calls with efficiency and grace.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Word, SharePoint and Outlook.
• Ability to navigate multiple computer systems simultaneously / technology savvy
• Ability to thrive in a fast paced environment.
• High School Diploma or equivalent.

Please refer the Job description for details