Patient Care Coordinator at Capstone Hospice, LLC

Peachtree Corners, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organization, Detail-orientation, Multitasking, Communication, Workflow Management, Independent Judgement, Adaptability, Urgency, Professionalism, Empathy

Industry

Hospitals and Health Care

Description

Description Picture yourself happy at work, surrounded by teams and people who are like family. At Capstone Hospice, purpose is at the heart of our employee experience, empowering you to make a meaningful impact on patients and families during this most crucial time in their life. We live a simple mission; to bring peace and comfort to those we serve. Capstone Hospice is privately owned and services the Metro Atlanta community. As a growing company we strive to maintain an employee-centric hospice company. Our belief is simple; Inspired, proud and pleased employees will deliver a level of customer satisfaction that consistently exceeds expectations. We realize that timely and accurate responsiveness is of the highest importance. Our company structure lends itself to a flexible, prompt and efficient response from our staff. The needs of our patients are our utmost priority. Check us out online at www.capstonehospice.com Capstone Hospice is seeking a dedicated, and empathetic Patient Care Coordinator to join the administrative team. This position requires someone that is highly organized, detail-oriented and has experience using Microsoft Excel. The ideal candidate excels in multitasking, communication, and workflow management in a fast-paced environment. The PCC is responsible for facilitating the administrative tasks of the dedicated clinical team by supporting the Capstone clinical team members who are in the field caring for patients during life's most sensitive transition. This role also supports calls coming in from families and patients with questions and concerns. The Patient Care Coordinator will work independently with assigned tasks while working in a collaborative team environment. This position will report on-site in the Capstone office located in Peachtree Corners, working Monday - Friday, 8:00am-5:00pm. See detailed job description for more details on the essential functions of the role. Requirements Patient Care Coordinator Candidates must meet the following qualifications and experience to be considered: High school graduate or equivalent (GED). Medical office administrative responsibilities for 1+ year Prefer 1+ years' experience in Hospice administrative services. Experience with Microsoft products to include Outlook, Word, Excel, Teams Proficiency with electronical medical records system (EMR/EHR), Wellsky a plus. Knowledge of Medicare, Medicaid and third-party reimbursement requirements. To be successful in this role candidates should have the following knowledge & skills: Strong organizational skills. Strong attention to detail. Demonstrates professionalism, empathy, and commitment to patient-centered care. Knowledge or ability to learn Hospice policies and procedures. Ability to exercise independent judgement. Acceptance and adaptability to different social, racial, cultural and religious modes. Ability to respond with a sense of urgency. Essential responsibilities of the role: DME Ordering/Pick-up Follow up and confirm of RN requests & Orders Management / review of DocuSign documents Review and assign incoming faxes Admissions, Discharges, & all LOCs Visit Statistics (Missed Visits) Pharmacy reports DME Complaints IDG Agenda Submit CNA Assignments/frequency changes Month end reconciliation Answer phone calls from patients/families/referral partners Physical Requirements: Ability to work in an office setting, sitting the majority of the day Close work with finger dexterity, adequate hearing and vision (with or without correction). Cubicle office setting to provide a collaborative environment with other coordinators. No more than lifting of 25lbs. Mental Requirements: Ability to work in a collaborative environment while making independent judgments. Flexible and able to cope with the changing demands of the position. Risk Exposure to Bloodborne Pathogens: Low risk. This is a full-time position that is eligible for Capstone Hospice benefits to include: Medical Dental Vision Disability Matching 401k Retirement Plan Monthly phone allowance Monthly self-care allowance

Responsibilities

The PCC facilitates administrative tasks for the clinical team by supporting field staff caring for patients during sensitive transitions, and also manages incoming calls from families and patients regarding questions and concerns. Essential duties include DME ordering/pick-up, managing DocuSign documents, reviewing faxes, handling admissions/discharges, and processing month-end reconciliation.