JOIN OUR NEW PRACTICE AT DUNDAS & BLOOR: WE’RE HIRING A PATIENT CARE COORDINATOR WITH A BIG SMILE & EVEN BIGGER PERSONALITY!

Are you a natural leader who lights up the room with your energy, warmth, and positivity? Do you love creating a welcoming atmosphere and keeping everything running smoothly behind the scenes? If you’re looking for a fresh start in a gorgeous new dental clinic at Dundas & Bloor where fun, teamwork, and outstanding patient care come first — we want to meet you!
We’re a close-knit, upbeat team building something truly special from the ground up. Our newly built, state-of-the-art clinic is designed with both comfort and style in mind. Now, we’re looking for a confident, organized, and compassionate Patient Care Coordinator to help us shape an amazing experience for every patient — and every team member.
Schedule: Full-Time

QUALIFICATIONS:

• High school diploma or equivalent; associate’s degree or relevant training preferred.
• Strong interpersonal and communication skills, with a caring and empathetic demeanor.
• Experience in a dental administrative role is a must - At least 2 years
• Familiarity with dental billing, insurance, and scheduling procedures.
• Exceptional organizational skills and attention to detail.
• Ability to work in a fast-paced and patient-focused environment.
• Commitment to maintaining patient confidentiality and privacy.
  How to Apply: If you are a dedicated and compassionate individual who enjoys helping patients understand their treatment options and navigate their healthcare journey, we invite you to apply for the Administration position at Crossroads Dental. Please submit your resume detailing your qualifications and why you are interested in joining our team.
  Join us in our commitment to providing exceptional patient care and support. Apply today to become an essential part of our healthcare team!
  We are an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace that welcomes applicants from all backgrounds.
  

  HP0

• Welcome and build rapport with patients, creating a comfortable and trusting environment.
• Discuss and explain proposed treatment plans with patients in a clear and compassionate manner.
• Provide accurate estimates of treatment costs and discuss financial options, including insurance coverage and payment plans.
• Assist patients in scheduling and coordinating their appointments, ensuring efficient and timely care.
• Collaborate with insurance providers to verify coverage and process claims.
• Maintain organized and up-to-date patient records and treatment plans.
• Follow up with patients to answer questions, address concerns, and provide ongoing support.
• Serve as a liaison between patients and the clinical team, ensuring seamless communication.
• Keep current on treatment options, insurance policies, and industry trends.
• Uphold confidentiality and privacy standards in handling patient information.