WHO WE ARE:

HearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health and innovation since 1904. HearingLife operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care. This Team Member must uphold the HearingLife Core Values:

• We create trust
• We are team players
• We apply a can-do attitude
• We create innovative solutions

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent; Associates degree preferred but not required.
• Minimum of 1 year of previous front office, preferably in a customer service or sales setting.
• Technically savvy with computer and systems including intermediate knowledge of MS Office Suite specifically Outlook, word and excel.
• Proactive customer service skills, exhibiting friendly and courteous behavior in all Patient interactions.
• Exceptional professionalism, clear and articulate in communication; verbal, written, and face to face.
• Outstanding planning and organizational skills.
• Superior multi-tasking and time management discipline.
• Ability to work independently and collaboratively with staff and support services.

To help more people hear better by driving traffic to our clinics with the creation of test appointments while ensuring a positive patient experience.
Responsibilities: