osition OverviewUnder the direction of the Manager, Health Services Supply:

• Assumes the responsibility for assuring that adequate levels of patient care supplies required are maintained and accessible to health care providers.
• Responds to requests and inquiries from patient care providers that may arise from changing patient needs, emergent or urgent medical situations and the use of specific medical supplies.
• Prioritizes requests and takes appropriate action on own initiative and/or refers request to immediate supervisor when required.
• Reports any difficulties in obtaining medical/surgical supplies or equipment to the respective Manager of Health Services and/or the Manager of Health Services Supplies and/or purchasing.
• Monitors and replenishes inventory, including: medical surgical supplies and non-capital equipment (excluding forms and office supplies).
• Establishes quotas for ward inventory and places order by computer on a regularly scheduled basis, adjusting for changes in demand.
• Maintains on demand stock inventory levels to be determined with or by request of the Manager of Health Services.
• Receives and verifies the accuracy of receipts against orders placed.
• Investigates any discrepancies in the supplies received or pricing with the appropriate party (i.e. warehouse, purchasing, or finance) and follows up on the resolution of these discrepancies.
• Exercises independence of action in the course of daily responsibilities, making decisions on own initiative in the performance of required duties.
• Assists in the coordination of the removal and replacement of recalled items as well as items on trial and evaluation.
• Ensures that urgently required medical supplies are ordered and received on a stat basis.

Experience

• Two years material management experience in a health care setting with previous experience with medical/surgical supplies required.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards, required.
• Courses in inventory management and medical terminology preferred.
• Must complete recognized WHMIS training and participate in relevant seminars and on the job training on the Clinical Supply Chain Information System.
• Customer service courses/seminars preferred.

Certification/Licensure/RegistrationNot ApplicableQualifications and Skills

• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• Demonstrated ability to communicate effectively in English, both verbally and in writing required.
• Effective mathematical skills required.
• Demonstrated customer service skills essential.
• Excellent interpersonal and problem-solving skills required as well as the ability to take initiative and work independently with minimal supervision.
• Demonstrated ability to work under stressful working conditions and to prioritize working responsibilities effectively and to manage time efficiently.
• Must be able to work in a team environment.
• Must have the ability to acquire and maintain extensive knowledge of a large variety of products and their uses as well as their loc

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us

Competitive compensationTotal rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory servicesCareer development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing educationAttend social and CE events to network with dental professionals in your communityWork-life balance and flexibilityAccess to modernized technology to provide optimal oral care to patientsResponsibilities:Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leaveResponsible for optimizing the appointment schedule by ensuring the day is full, with limited gapsManage all patient calls and inquiries with a smile: appointments, confirmations, and amendmentsManage potential cancellations and overcome objections to motivate the patient to keep the appointmentBill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive mannerEffectively manage the recall system and accurately maintain the patient databaseProcess referral letters and other patient correspondence upon receipt from the providerManage and file all patient records and chartsDemonstrate active listening and empathy to patients using effective communication skillsAbout You:Minimum 1 year of Administrator experienceClinical background considered an assetExperience with Dental softwareCandidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

Dentalcorp

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