Patient Care Coordinator - Front Desk at MOUNTAIN LAND REHABILITATION LLC

Bountiful, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

18.0

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Payment Collection, Customer Service, Communication, Multitasking, Organization, HIPAA Compliance, Microsoft Office, Software Learning, Professional Demeanor, Team Orientation

Industry

Physical;Occupational and Speech Therapists

Description

Description Location: 74 East 500 South, STE 104, Bountiful, UT 84010 Schedule: Full-Time, Monday - Friday during clinic hours Pay Range: $16 - $18/hour DOE Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training The Position: Mountain Land Physical Therapy is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare. What You’ll Do: Greet and check in patients, creating a friendly and professional first impression Manage physical therapists' schedules using our scheduling software Collect co-pays, co-insurance, deductibles, and private payments at time of service Answer phones and respond to emails with exceptional customer service Maintain HIPAA compliance and confidentiality in all patient interactions Keep the front desk and waiting area organized, efficient, and welcoming Assist with medical record updates and administrative tasks What We’re Looking For: Previous front office, medical receptionist, or customer service experience preferred Comfort using Microsoft Office and learning a scheduling software Strong communication and multitasking skills Friendly, team-oriented personality with a professional demeanor Willingness to learn and grow in a healthcare setting Why Join Us: Supportive team culture with mentorship at every stage of your career Room to grow into roles in medical billing, office management, or clinic operations Work that makes a difference by helping patients on their journey to recovery Requirements High school diploma or equivalent Friendly, professional communication skills Comfortable using computers and learning new software Able to multitask in a fast-paced clinic Reliable and punctual Customer service or office experience preferred

Responsibilities

The Patient Care Coordinator will manage patient scheduling and payment collection while ensuring a welcoming environment at the outpatient physical therapy clinic. Key duties include greeting patients, handling phone calls and emails, and maintaining HIPAA compliance.