At Granite Dental, we are passionate about delivering exceptional dental care in a friendly, professional, and patient-focused environment. Our team values compassion, communication, and teamwork, and we are looking for a dedicated Patient Care Coordinator to join our front office team.
Position Summary: The Dental Patient Care Coordinator serves as the first point of contact for patients and plays a vital role in ensuring an excellent experience from check-in to check-out. This position is ideal for someone who is organized, detail-oriented, and enjoys working with people in a fast-paced healthcare setting.

Key Responsibilities:

• Greet patients warmly and create a welcoming environment
• Manage phone calls, emails, and patient inquiries with professionalism
• Schedule and confirm patient appointments
• Verify insurance eligibility and benefits
• Present treatment plans and assist patients with financial arrangements
• Maintain accurate patient records in the dental software system
• Coordinate with dental providers and team members to ensure seamless care
• Handle patient check-in, check-out, and billing processes
• Support the overall efficiency and flow of the dental office

Qualifications:

• Previous experience in a dental office or medical front office is preferred
• Knowledge of dental insurance and treatment planning a plus
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Proficient in dental practice management software (Dentrix preferred)

Schedule:

• Full-time (32hrs+/week, Monday – Friday)

Our benefit package includes medical, dental, 401k, PTO, and paid holidays.
If you are a motivated, caring individual who thrives in a team-oriented environment, we would love to hear from you! Please submit your resume and a brief cover letter through Indeed.
Job Type: Full-time
Pay: $23.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Dental receptionist: 2 years (Preferred)

Work Location: In perso

• Greet patients warmly and create a welcoming environment
• Manage phone calls, emails, and patient inquiries with professionalism
• Schedule and confirm patient appointments
• Verify insurance eligibility and benefits
• Present treatment plans and assist patients with financial arrangements
• Maintain accurate patient records in the dental software system
• Coordinate with dental providers and team members to ensure seamless care
• Handle patient check-in, check-out, and billing processes
• Support the overall efficiency and flow of the dental offic