Patient Care Coordinator at Indeed
Ontario, Ontario, Canada -
Full Time


Start Date

Immediate

Expiry Date

03 Jan, 27

Salary

60000.0

Posted On

05 Oct, 26

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Hospitals & Health Systems

Description

Full job description

We are looking for a reliable and detail-oriented Patient Care Coordinator to join our pharmacy team. This role is responsible for coordinating medication deliveries, supporting patients, and ensuring smooth day-to-day logistics that contribute to safe and timely patient care.

This position is well suited for someone who is organized, patient-focused, and comfortable managing multiple tasks in a fast-paced healthcare environment.

Key Responsibilities

  • Coordinate and schedule medication deliveries for patients
  • Communicate with patients to confirm delivery details, timing, and requirements
  • Prepare, review, and maintain delivery documentation and patient records
  • Liaise with couriers and delivery partners to manage pickups, deliveries, and any issues
  • Track deliveries and follow up on missed, delayed, or rescheduled orders
  • Respond to patient inquiries in a professional and compassionate manner
  • Maintain accurate records in pharmacy systems
  • Support daily workflow and administrative tasks as needed

Qualifications & Skills

  • Experience in a pharmacy, healthcare, or logistics-related role is an asset
  • Familiarity with Kroll pharmacy software is an asset
  • Strong organizational skills and attention to detail
  • Excellent communication skills (phone and written)
  • Ability to prioritize tasks and adapt in a busy environment
  • Patient-focused, reliable, and team-oriented


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Responsibilities

Full job description

We are looking for a reliable and detail-oriented Patient Care Coordinator to join our pharmacy team. This role is responsible for coordinating medication deliveries, supporting patients, and ensuring smooth day-to-day logistics that contribute to safe and timely patient care.

This position is well suited for someone who is organized, patient-focused, and comfortable managing multiple tasks in a fast-paced healthcare environment.

Key Responsibilities

  • Coordinate and schedule medication deliveries for patients
  • Communicate with patients to confirm delivery details, timing, and requirements
  • Prepare, review, and maintain delivery documentation and patient records
  • Liaise with couriers and delivery partners to manage pickups, deliveries, and any issues
  • Track deliveries and follow up on missed, delayed, or rescheduled orders
  • Respond to patient inquiries in a professional and compassionate manner
  • Maintain accurate records in pharmacy systems
  • Support daily workflow and administrative tasks as needed

Qualifications & Skills

  • Experience in a pharmacy, healthcare, or logistics-related role is an asset
  • Familiarity with Kroll pharmacy software is an asset
  • Strong organizational skills and attention to detail
  • Excellent communication skills (phone and written)
  • Ability to prioritize tasks and adapt in a busy environment
  • Patient-focused, reliable, and team-oriented


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