Patient Care Coordinator at LC SERVICES 1 LLC

Raleigh, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Organizational Skills, Multi-tasking, Team Player, Dental Practice Management Software, Patient Care, Billing Inquiries, Appointment Scheduling, Referrals Management, Schedule Preparation

Industry

Medical Practices

Description

Description About Us: At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us. Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality. Key Responsibilities: Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate. Payment Collection: Collect co-payments and manage billing inquiries. Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently. Communication: Answer phone calls and emails promptly, providing accurate information and assistance. Referrals Management: Communicate with referring offices and follow up with patients as necessary. Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated. Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations. Qualifications: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multi-task and manage time effectively in a fast-paced environment. Proficient in using dental practice management software (experience with [specific software] is a plus). Previous experience in a dental or medical office is preferred. A positive attitude and a team-oriented approach to work. Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Bonus Incentive Schedule: Monday, Tuesday, Thursday, Friday 6:30 a.m. to 5:00 p.m. and Wednesdays OFF

Responsibilities

The Patient Care Coordinator will be the first point of contact for patients, ensuring a smooth experience from check-in to check-out. Responsibilities include managing patient information, scheduling appointments, and collaborating with the clinical team.