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Patient Care Coordinator at LC SERVICES 1 LLC

Wake Forest, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Patient Records Management, Insurance Discussion, Payment Processing, Administrative Support, Patient Communication, Phone Etiquette, Record Keeping

Industry

Medical Practices

Description

Description About Us: PreservEndo is a trusted endodontic practice serving the Wake Forest community and beyond. We are dedicated to preserving our patients' oral health with compassionate, high-quality care. Our team is committed to making each patient feel comfortable and informed, providing endodontic services in a welcoming and supportive environment. Position Summary: We are seeking a friendly and organized Patient Care Coordinator to manage the day-to-day operations. As the first point of contact for our patients, you will play a vital role in ensuring a positive experience from the initial phone call to check-out. This position involves scheduling, managing patient records, and discussing treatment plans and insurance details, as well as assisting with various administrative tasks. Essential Duties: Serve as the first point of contact, greeting patients warmly and addressing phone inquiries professionally. Schedule appointments and maintain an organized, up-to-date patient calendar. Review and discuss treatment plans, insurance coverage, and patient balances. Accept and accurately record payments received in-office, via phone, or by mail. Ensure all patient information, including radiographs and paperwork, is updated and complete before each appointment. Perform additional duties as assigned to support the practice's operations. Benefits: Competitive Pay 401(k) Medical, Dental, and Vision Insurance Paid Time Off (PTO) and Holiday Pay Education and Experience: High School Diploma or equivalent required. 1+ years of experience in a dental office required. Endodontic experience, preferred. Bilingual, required. Schedule: Monday through Thursday 6:40 a.m. to 4:30 p.m.

Responsibilities

The Patient Care Coordinator will serve as the primary contact, managing scheduling, addressing inquiries, and ensuring a positive patient experience from arrival to check-out. Essential duties include reviewing treatment plans, discussing insurance details, and accurately processing payments.