Patient Care Coordinator at LightHouse Dental
Chatham-Kent, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

29 Sep, 25

Salary

22.0

Posted On

29 Jun, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

French

Industry

Hospital/Health Care

Description

LightHouse Dental in Chatham, Ontario is seeking exceptional individuals to join our team of dental professionals.
We are currently looking for a Dental Receptionist and Patient Care Coordinator to become part of our fast-growing family dental practice. This is an outstanding opportunity to work in a positive and supportive environment with a team that is committed to excellence.
The ideal candidate should have a vibrant personality, be professional, reliable, and passionate about delivering exceptional service. They should take pride in their work and that of their team members, and most importantly, provide a “WOW” experience for our patients. The successful candidate should be able to deliver professional customer service in person and over the phone in a cheerful manner.

Experience:

  • Dental office: 1 year (required
Responsibilities
  • Create a positive and memorable experience for patients, starting from their arrival until their departure
  • Optimize the appointment schedule by filling the day with limited gaps
  • Handle all patient calls and inquiries professionally, including appointment scheduling, confirmations, and changes
  • Manage potential cancellations by addressing patient concerns and encouraging them to keep their appointments
  • Handle patient billing and payment processing, including sending claim forms to insurance and responding to fee inquiries
  • Accurately maintain the patient database and manage the recall system effectively
  • Process referral letters and other patient correspondence in a timely manner
  • Manage patient records and charts by organizing and filing them appropriately.
    If you are looking for a rewarding career with room for growth and advancement, LightHouse Dental is the place for you.
    Job Type: Full-time
    Pay: $22.00-$30.00 per hour
    Expected hours: 40 per week

Benefits:

  • Company events
  • Dental care
  • Employee assistance program
  • On-site parking
  • Paid time off
  • Wellness program

Flexible language requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Experience:

  • Dental office: 1 year (required)

Work Location: In person
Expected start date: 2025-06-3

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