ABOUT US:

Market Mall Dental Care has been providing exceptional dental services to the community of North West Calgary for over 30 years! We are a family-oriented practice, and our dedicated team of dental professionals offer dental care for patients of all ages.
We are proud to offer our patients a full range of dental services including comprehensive general dentistry, cosmetic services, extractions and root canals, dental implants, sedation services, Invisalign, plus many more!
We pride ourselves on providing quality dental care and 4.9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.
We are conveniently located inside Market Mall on the 2nd level. There is ample space for free parking, not to mention easy access to great restaurants and shopping!
Schedule: Full-time hours. Monday - Thursday and some Saturdays

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills