PATIENT CARE COORDINATOR (MEDICAL) at Comprehensive Community Health Centers Inc
Glendale, CA 91205, USA -
Full Time


Start Date

Immediate

Expiry Date

07 Nov, 25

Salary

21.0

Posted On

08 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Ged, Microsoft Outlook, Barriers, Interpersonal Skills, Clarity, Conferences, Multi Disciplinary Teams, Diplomacy, Oversight, Word Processing, Writing, English

Industry

Hospital/Health Care

Description

PATIENT CARE COORDINATOR (MEDICAL) JOB SUMMARY

Exchanges pertinent non-routine information, answers questions and offers guidance, either face to face, through written correspondence or via the telephone with individuals on a continual basis. Greets, instructs, directs and schedules patients.

PATIENT CARE COORDINATOR (MEDICAL) EDUCATION AND EXPERIENCE

  • High School Diploma or GED
  • Two years experience in a medical office setting preferred
  • Medical Assistant Certification preferred
  • Certification through AAMA preferred
  • Experience in operating a computer and word processing.
  • Must be bilingual in English and Spanish
    PATIENT CARE COORDINATOR (MEDICAL) PAY RATE: $21/hr

PATIENT CARE COORDINATOR (MEDICAL) KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to find solutions when barriers are identified.
  • Strong documentation skills.
  • Ability to multi-task and prioritize when needed.
  • Ability to independently seek out resources and work collaboratively.
  • Ability to read, understand and follow oral and written instructions.
  • Experience and work ethics that supports working within a high functioning, team-oriented environment.
  • Demonstrates a willingness and ability to work under supervision.
  • Ability to develop and maintain good working relationships with staff.
  • Ability to use computer and learn new software programs.
  • Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management.
  • Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc.
  • Possesses ability to communicate effectively, both verbally and in writing.
  • Possesses genuine respect for others and acceptance of their individual social and cultural traits.
  • Proficient knowledge of Microsoft Outlook.
  • Able to travel and attend professional meetings, conferences, trainings and clinic sites.
  • Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams.
  • Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
  • Performs other related duties as assigned.

How To Apply:

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Responsibilities
  • Monitor patient/provider schedule, following office policies.
  • Ensure the registration and lobby areas are appropriately maintained.
  • Greet and Sign In patients, providing exceptional patient experience.
  • Check in patients, verify and update necessary information in the medical record through PM system
  • Ensure all necessary household and income information is current.
  • Collect co-pays, deductibles and payments as required.
  • Obtain and verify patient’s current insurance information.
  • Prepare welcome packets for future patients.
  • Register patient data through PM system, including scanning of all documents
  • Answer and screen telephone call, takes messages and provides information.
  • Sort and deliver mail to Office Manager.
  • Attend meetings as required.
  • Prepare daily batches for business office.
  • Prepare requested daily statistical information.
  • Notify the Office Manager of possible problems:
  • Patient Relations
  • Patient Flow
  • Other Employees, etc.
  • Know rules and procedures for release of information.
  • Acquire appropriate signatures.
  • Submit appropriate information per procedure.
  • Report equipment or supplies needed to Office Manager.
  • Reports malfunctioning equipment to Office Manager.
  • Obtains charge information, coding and data entry.
  • Completes billing and collection processes and prepares for distribution to appropriate sources.
  • Stays in compliance with all HIPAA regulations.
  • Performs other assigned duties under the direction of the Office Manager or Physician
    Requirements:
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