PATIENT CARE COORDINATOR (MEDICAL) JOB SUMMARY
Exchanges pertinent non-routine information, answers questions and offers guidance, either face to face, through written correspondence or via the telephone with individuals on a continual basis. Greets, instructs, directs and schedules patients.
PATIENT CARE COORDINATOR (MEDICAL) EDUCATION AND EXPERIENCE
- High School Diploma or GED
- Two years experience in a medical office setting preferred
- Medical Assistant Certification preferred
- Certification through AAMA preferred
- Experience in operating a computer and word processing.
- Must be bilingual in English and Spanish
PATIENT CARE COORDINATOR (MEDICAL) PAY RATE: $21/hr
PATIENT CARE COORDINATOR (MEDICAL) KNOWLEDGE, SKILLS AND ABILITIES
- Ability to find solutions when barriers are identified.
- Strong documentation skills.
- Ability to multi-task and prioritize when needed.
- Ability to independently seek out resources and work collaboratively.
- Ability to read, understand and follow oral and written instructions.
- Experience and work ethics that supports working within a high functioning, team-oriented environment.
- Demonstrates a willingness and ability to work under supervision.
- Ability to develop and maintain good working relationships with staff.
- Ability to use computer and learn new software programs.
- Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management.
- Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc.
- Possesses ability to communicate effectively, both verbally and in writing.
- Possesses genuine respect for others and acceptance of their individual social and cultural traits.
- Proficient knowledge of Microsoft Outlook.
- Able to travel and attend professional meetings, conferences, trainings and clinic sites.
- Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams.
- Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
- Performs other related duties as assigned.
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