Hellomello™ is looking for an enthusiastic, customer service natural who thrives on the phone to join our growing business. If you love connecting with people, solving problems in real time, and working in a collaborative, fast-paced environment,keep reading.

This is a phone-first role where you’ll be one of the primary voices of Hellomello™. You’ll manage a high volume of inbound and outbound calls, supporting patients at every stage of their journey while ensuring they feel heard, supported, and cared for.

Industry: Health, Wellness & Fitness Employment

Type: Full-Time (Mon-Fri)

About Hellomello™

We’re not your average healthcare company (and we’re proud of it). Hellomello™ exists because the system needed a shake-up. We make healthcare feel better; more human, more accessible, and a lot less confusing. We’re leaders in telehealth and pioneers in alternative healthcare across Australia. We’re mighty, purpose-driven, and we genuinely care about what we do. HQ is in Melbourne, but our care spans the whole country.

Values of Hellomello™

No One Left Behind: How we work matters just as much as what we do. We show up for each other and make sure no one is left behind, especially when things get challenging.

We Look Down The Mountain: We take the time to recognise progress and celebrate the wins along the way, because building something meaningful should feel that way too.

Leave Your Ego At The Door: We keep egos out of it, stay open to feedback, and focus on what moves us forward.

Be Better, Be Bold: We’re always looking to improve, individually and as a team, with the curiosity and courage to try new things and challenge the status quo.

Own It, Your Way: We take real ownership of our work, with the autonomy and trust to get there in our own way.

If you’re ready to join a compassionate,

Hellomello™ is looking for an enthusiastic, customer service natural who thrives on the phone to join our growing business. If you love connecting with people, solving problems in real time, and working in a collaborative, fast-paced environment,keep reading.

This is a phone-first role where you’ll be one of the primary voices of Hellomello™. You’ll manage a high volume of inbound and outbound calls, supporting patients at every stage of their journey while ensuring they feel heard, supported, and cared for.

Industry: Health, Wellness & Fitness Employment

Type: Full-Time (Mon-Fri)

About Hellomello™

We’re not your average healthcare company (and we’re proud of it). Hellomello™ exists because the system needed a shake-up. We make healthcare feel better; more human, more accessible, and a lot less confusing. We’re leaders in telehealth and pioneers in alternative healthcare across Australia. We’re mighty, purpose-driven, and we genuinely care about what we do. HQ is in Melbourne, but our care spans the whole country.

Values of Hellomello™

No One Left Behind: How we work matters just as much as what we do. We show up for each other and make sure no one is left behind, especially when things get challenging.

We Look Down The Mountain: We take the time to recognise progress and celebrate the wins along the way, because building something meaningful should feel that way too.

Leave Your Ego At The Door: We keep egos out of it, stay open to feedback, and focus on what moves us forward.

Be Better, Be Bold: We’re always looking to improve, individually and as a team, with the curiosity and courage to try new things and challenge the status quo.

Own It, Your Way: We take real ownership of our work, with the autonomy and trust to get there in our own way.

If you’re ready to join a compassionate,