About us:
We love serving our local Oshawa community and helping our patients and families make informed decisions about their dental health. Your North Oshawa Dental team is dedicated to your wellness needs and are here for you every step along the way.
We’re conveniently located in the RioCan Windfields plaza located at Winchester Road East and Simcoe Street North in Oshawa.
Schedule: Full-Time
Mondays - Saturdays (mainly day shifts and 2 evening shifts a week)

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills