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Patient Care Coordinator / Outpatient Ortho / Full-time at CHRISTUS Health

Santa Fe, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Care, Communication, Scheduling, Prior Authorization, Clinical Coordination, Administrative Support, Bilingual, Microsoft Office, Keyboarding, Respect, Privacy, Kindness, Flexibility, Medical Terminology, Office Equipment, English

Industry

Hospitals and Health Care

Description

POSITION SUMMARY: Responsible for performing all tasks necessary to increase physician efficiency and improve patient experience. This includes being the primary contact at the clinic for the patient for any questions of either a clinical or administrative nature (coordinating clinical calls with the physician), obtaining prior authorizations for prescribed treatments, referrals or procedures, scheduling procedures in the clinic or hospital, , coordinating patient care and follow up from the hospital or clinic, coordinating the physician’s schedule (both OR and clinic, as applicable), answering telephone calls, returning messages, and scheduling follow up tests and referrals for patients. This position requires an excellent working relationship with the physician and the ability to treat patients with respect, privacy and kindness at all times, even in times of stress. Qualifications MINIMUM QUALIFICATIONS: EDUCATION: High school diploma or equivalent, medical terminology required. CERTIFICATION/LICENSES: N/A SKILLS: * Computer knowledge - experience with Windows environment specifically Microsoft Office Word and Excel * Keyboarding skills and the ability to operate general office equipment skills required * Ability to read and write in English * Bilingual in Spanish preferred. EXPERIENCE: One (1) year, but three years of experience in a related health care field required. Three (3) years preferred. NATURE OF SUPERVISION: -Responsible to: Clinic Manager ENVIRONMENT: - Bloodborne pathogen - B General office environment, frequent contact with patients, VDT exposure. PHYSICAL REQUIREMENTS: Long periods of sitting at times. Keyboard usage with sound ergonomic principles. Must be flexible in work schedule.

Responsibilities

The Patient Care Coordinator is responsible for enhancing physician efficiency and improving patient experience by being the primary contact for patients. This includes coordinating clinical calls, obtaining prior authorizations, scheduling procedures, and managing the physician's schedule.