As a Patient Care Coordinator in North Battleford, SK, you will have an incredible opportunity to make a meaningful impact on the patient experience! You’ll be at the forefront of coordinating patient appointments, addressing inquiries, assisting with collections, and providing top-notch customer service. If you are an organized and personable individual who loves helping others, we encourage you to apply for this fulfilling position!
Schedule: Full-Time
Monday - Friday 7:45am-4:45pm

QUALIFICATIONS:

• High school diploma or equivalent; associate’s degree or healthcare-related training preferred.
• Previous experience in patient coordination role is a plus.
• Excellent communication and interpersonal skills that shine!
• Proficiency in using dental office software is a plus
• Strong organizational and multitasking abilities that keep things running smoothly.
• Empathetic and patient-centered approach to patient care that makes a difference.
• Ability to thrive in a fast-paced and dynamic healthcare environment.
  Join us in our commitment to providing exceptional patient care and making a positive impact on the healthcare experience. Apply today to become part of our dedicated team!
  

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• Greet and welcome patients and visitors with a warm and professional demeanor.
• Schedule patient appointments, including follow-ups and referrals, ensuring everyone gets the care they need.
• Answer phone calls, emails, and inquiries from patients regarding appointments, billing, and general information with enthusiasm.
• Collect and process patient information, including medical history and demographics, with care.
• Maintain accurate patient records and documentation to ensure smooth operations.
• Handle patient check-in and check-out procedures efficiently.
• Ensure waiting areas and reception areas are clean and organized, creating a welcoming atmosphere.
• Assist in managing patient flow and minimizing wait times for a better experience.
• Collaborate with the healthcare or dental team to address patient needs and concerns effectively.
• Provide exceptional customer service and resolve patient issues or concerns promptly and courteously.