We are seeking a highly motivated, professional, and compassionate individual to join our team as a frontline Patient Care Coordinator. In this role, you will be the primary point of contact for our patients and play a vital role in shaping their experience with our clinic.
What We’re Looking For

The ideal candidate will bring:

• A warm, professional demeanor and strong customer service skills
• Ability to work independently and as a positive, collaborative team player
• Strong communication and organizational skills
• Experience in sales and/or marketing is an asset
• Exceptional telephone etiquette
• Meticulous attention to detail and accuracy in all tasks
• A commitment to integrity and patient safety

Key Responsibilities

• Greet patients and act as their first point of contact, in person and by phone
• Answer and direct calls, schedule appointments, and coordinate follow-up visits
• Triage referrals and manage clinic bookings appropriately
• Register new patients and update existing demographics
• Maintain and update medical records accurately
• Facilitate patient flow by coordinating with clinical staff
• Respond to inquiries from patients, prospective patients, and visitors in a professional manner
• Monitor and restock office supplies as needed
• Ensure the reception area, waiting room, and exam rooms are kept clean and welcoming

Requirements

• Fluency in spoken and written English (essential)
• Prior medical office or healthcare experience preferred
• Proficiency with scheduling systems and computer applications (asset)
• Strong multitasking skills and ability to thrive in a fast-paced environment

Job Types: Full-time, Permanent
Pay: $26.00-$30.00 per hour

Benefits:

• Store discount

Experience:

• Plastic Surgery or Dermatology: 1 year (required)

Language:

• English (required)

Licence/Certification:

• MOA Diploma or Certificate (preferred)

Work Location: In perso

• Greet patients and act as their first point of contact, in person and by phone
• Answer and direct calls, schedule appointments, and coordinate follow-up visits
• Triage referrals and manage clinic bookings appropriately
• Register new patients and update existing demographics
• Maintain and update medical records accurately
• Facilitate patient flow by coordinating with clinical staff
• Respond to inquiries from patients, prospective patients, and visitors in a professional manner
• Monitor and restock office supplies as needed
• Ensure the reception area, waiting room, and exam rooms are kept clean and welcomin