Patient Care Coordinator PRN at MOUNTAIN LAND REHABILITATION LLC

Pocatello, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

20.0

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Payment Collection, Customer Service, HIPAA Compliance, Medical Records, Scheduling Software, Microsoft Office, Communication, Multitasking, Professional Demeanor, Organization, Teamwork

Industry

Physical;Occupational and Speech Therapists

Description

Description Location: Various Clinics including Pocatello East, Pocatello Campus, & Pocatello Golds Schedule: M - F anytime 7 am - 7 pm Pay Range: $18 - $20/hour Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training The Position: Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare. What You’ll Do: Greet and check in patients, creating a friendly and professional first impression Manage physical therapists' schedules using our scheduling software Collect co-pays, co-insurance, deductibles, and private payments at time of service Answer phones and respond to emails with exceptional customer service Maintain HIPAA compliance and confidentiality in all patient interactions Keep the front desk and waiting area organized, efficient, and welcoming Assist with medical record updates and administrative tasks What We’re Looking For: Previous front office, medical receptionist, or customer service experience preferred Comfort using Microsoft Office and learning a scheduling software Strong communication and multitasking skills Friendly, team-oriented personality with a professional demeanor Willingness to learn and grow in a healthcare setting Why Join Us: Supportive team culture with mentorship at every stage of your career Room to grow into roles in medical billing, office management, or clinic operations Work that makes a difference by helping patients on their journey to recovery Requirements High school diploma or equivalent Friendly, professional communication skills Comfortable using computers and learning new software Able to multitask in a fast-paced clinic Reliable and punctual Customer service or office experience preferred

Responsibilities

The Patient Care Coordinator will manage patient scheduling and payment collection at the front desk of an outpatient physical therapy clinic, while ensuring a welcoming environment. Key duties include greeting patients, managing therapist schedules using specific software, collecting co-pays, and maintaining HIPAA compliance.