Patient Care Coordinator at Professional Physical Therapy

North Andover, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

21.0

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Check-in, Copay Collection, Appointment Scheduling, Answering Phones, Patient Inquiries, Data Entry, Maintaining Patient Records, Customer Service, Interpersonal Skills, Communication Skills, Attention To Detail, Organizational Skills, Multitasking, Prioritization, Computer Skills

Industry

Health;Wellness & Fitness

Description

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. Compensation: $17-$21 per hour, based on experience and qualifications Responsibilities: Greet and check in patients, ensuring accurate and complete patient information. Collect copays and patient balances as needed. Manage appointment scheduling. Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional. Collect and update patient information. Assist with administrative tasks such data entry and maintaining patient records. High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Monthly performance bonus Medical, dental, vision insurance STD/LTD Hospitalization insurance Accident insurance Life insurance 401k with employer match Employee assistance program Employee discounts Employee referral program Paid time off (PTO)

Responsibilities

The Patient Care Coordinator will serve as the initial point of contact for patients, responsible for greeting, checking in patients, collecting necessary payments, and managing appointment scheduling. This role also involves handling phone calls, responding to patient inquiries, and assisting with general administrative tasks like data entry and record maintenance.