Patient Care Coordinator at Professional Physical Therapy
Valley Stream, New York, United States -
Full Time


Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

21.0

Posted On

28 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Patient Registration, Data Entry, Scheduling, Insurance Benefits Discussion, Payment Collection, Interpersonal Skills, Communication Skills, Attention To Detail, Organizational Skills, Multitasking, Prioritization, Computer Proficiency, Software Learning

Industry

Health;Wellness & Fitness

Description
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. Compensation: $18–$21 per hour, based on experience and qualifications Responsibilities: Greet patients Answer phones Schedule patient appointments Complete new patient registration and data entry Discuss insurance benefits, authorization requirements and payment responsibilities Collect patient balances (copay/deductible/coinsurance) Perform standard day-to-day clinical administrative responsibilities High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Monthly performance bonus Medical, dental, vision insurance Life insurance 401k Employee assistance program Employee discounts Employee referral program Paid time off (PTO)
Responsibilities
The Patient Care Coordinator will serve as the initial contact for patients, focusing on delivering exceptional customer service and ensuring a positive patient experience within the therapy setting. Key duties include managing patient scheduling, handling registration, processing data entry, and addressing financial responsibilities like collecting balances and discussing insurance.
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