JOB DESCRIPTION

Outpatient Radiology Imaging Center seeking a Patient Care Coordinator/Front Desk Receptionist for a part-time position. The coordinator contributes to the successful function of the organization by increasing the efficiency of the Scheduling/Front-Desk Department and by working closely with both referring physicians and the on-site Radiologists. The Patient Care Coordinator will be called upon to relay information between patients and the Radiologists and other clerical staff. The Patient Care Coordinator effectively resolves operational issues through quick thinking and appropriate action.
CVI is proud to be a local family-owned business that is built upon excellent customer service as well as the great people that work there. We welcome applicants that adhere to our core philosophies of patient care and customer service. As part of our work atmosphere and corporate culture we offer things like free office snacks, company sponsored happy hours, company provided lunches, company parties, employee of the quarter award parties and other benefits.

QUALIFICATIONS AND SKILLS

• 2 years of Radiology experience (Preferred)
• BLS Certification Required
• Strong proficiency in Word, Excel and other IT skills
• Excellent written and verbal communication skills
• Excellent telephone presence and negotiating skills and ability to manage multi-line telephones
• Comfortable working closely with all levels of management and across all departments
• Strong attention to detail
• Strong positive attitude
• Professional appearance and demeanor
• Spanish Speaking Skills a plus
• RIS experience a major plus
  Applicant must have flexibility in staying later or coming in earlier or covering shifts for other employees. Overtime hours may be available as well.
  Job Type: Part-time
  Pay: From $20.00 per hour
  Expected hours: 20 – 25 per week

License/Certification:

• BLS Certification (Required)

Ability to Commute:

• Newport Beach, CA 92660 (Required)

Work Location: In perso

• Check patients in by utilizing the RIS software
• Scan patient ID Cards, Insurance Cards, Physician Orders, other relevant patient information into the RIS software
• Work closely with the scheduling team, relay messages, get referring physicians on the phone
• Schedule appointments for patients via phone, e-mail and fax
• Obtain Authorizations by working with the Authorizations department
• Interact with Physician Offices to obtain clinical information for Authorizations requests
• Perform clerical duties including scanning, faxing, mailing, and inputting data and reports
• Maintain discretion and protect operations by keeping information confidential
• Collaborating across departments
• Represent the company with discretion, professionalism, and a positive attitude
• Maintain HIPAA privacy and non-disclosure of sensitive records