Patient Care Coordinator-Results Physiotherapy/AST West Hill Park clinic at Upstream Rehabilitation

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

0.0

Posted On

15 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Insurance Assistance, Referral Management, Scheduling, Multitasking, Attention To Detail, Patient Rapport, Electronic Health Records, Computer Program Navigation, Answering Calls, Payment Collection, Billing Software, Insurance Authorizations, Accounts Receivable, Adaptability, Computer Skills

Industry

Hospitals and Health Care

Description

Results Physiotherapy-AST, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Nashville, TN What is a Patient Care Coordinator? A Patient Care Coordinator is the first person to greet our patients, assisting with insurance, patient referrals, and scheduling questions. Our Patient Care Coordinators have excellent customer service skills and are capable of multitasking in a fast-paced environment. Attention to detail is crucial in this role to ensure our clinics operate with accuracy and efficiency. Patient Care Coordinators build strong patient rapport and help in the patient recovery process. This is reported to be one of their greatest job highlights. Company Benefits: PTO, holiday pay, medical/dental/vision insurance, and more 401k match Competitive wages Essential qualities of a Patient Care Coordinator: Great attitude and a desire to help others Ability to work independently and as a team Superior customer service and communication skills Ability to multitask and remain detail oriented Adaptable Appropriate computer skills Job Duties Include: Working knowledge of our electronic health records system Navigating between multiple computer programs and web base portals Greeting patients in a friendly, supportive manner Answering incoming calls Scheduling new and reoccurring appointments Verifying insurance coverage and obtaining insurance authorizations Collecting patient payments and balancing end of day Post daily charges into billing software Manage insurance denials and accounts receivable Participating in training programs and staff meetings Prior healthcare and billing experience are strongly preferred. Please do not contact the clinic directly. Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Responsibilities

The Patient Care Coordinator serves as the initial point of contact for patients, managing essential administrative tasks such as insurance verification, referral processing, and appointment scheduling. Key duties also involve greeting patients warmly, handling incoming calls, processing payments, and managing billing software entries.