Smile City Dental is a leading dental practice in Toronto, Ontario dedicated to providing top-quality dental care and promoting good oral health as the foundation of overall well-being. Our commitment to excellence, compassionate patient care, and a supportive work environment make us a preferred destination for both patients and dental professionals.
As a Patient Care Coordinator at Smile City Dental, you’ll be more than just an administrator. You’ll be a pivotal connection between our clinical team and our patients, helping them feel supported and informed throughout their care journey. Imagine a role where every interaction is an opportunity to make someone’s experience better—whether it’s discussing treatment plans, guiding them through financial options, or simply making their day with a warm welcome!
Schedule: Full-Time
Monday 9-5
Tuesday 10-6
Wednesday 10-6
Thursday 10-6
Friday 9-5
Alternating Saturdays (will have Monday off if working on a Saturday)

QUALIFICATIONS:

• Experience Matters: At least one year in a dental or healthcare administrative role is a must
• Empathy & Communication: Bring a caring demeanor and strong communication skills.
• Multi- Languages: An asset to help our diverse patient base feel truly at home.
• Attention to Detail: Organization and precision in everything you do.

• Be a Welcoming Presence: Build rapport with patients from the moment they arrive, creating a comfortable and trusting environment.
• Financial Clarity: Provide accurate estimates, discuss insurance coverage, and assist with payment options to make treatment accessible.
• Efficient Scheduling: Coordinate appointments with an eye for efficiency and patient convenience.
• Record Management: Keep patient records organized, ensuring they’re up-to-date and ready for each step of the care process.
• Ongoing Support: Follow up with patients, answer their questions, and provide continued support as they progress through their treatments.