Patient Care Coordinator + Social Media Manager

at  Essence of L Medi Spa Inc

Essence of L Medi Spa Inc is an award winning boutique style medi spa located in the heart of White Rock. EOL believes that “ we should age gracefully,” and our mission is to instill confidence by helping people look and feel their best…taking a holistic, personalized approach to health and wellness that works from the inside out.
EOL offers FDA cleared medical aesthetic and wellness services that include laser hair removal, Photo facials, skin tightening, skin resurfacing, Botox/Dysport®, LED therapy, microneedling, corrective peels, and medical-grade skincare,

EXPERIENCE/QUALIFICATIONS:

• A minimum of 5 years of experience working in a medical facility or medispa (5 years Required)
• Proficiency in Windows Office, Excel, Jane, Canva
• A minimum of 5 years of experience in Retail Management (5 years Required)
• Outstanding communication and client rapport (Required)
• Possess a professional demeanour, polished and poised in appearance
• Strong Administrative skills
• Outgoing and welcoming persona
• Excellent communication skills (perfect English)
• Proficiency in marketing tools and platforms (Instagram, Facebook, Google Ads)
• Ability to edit photographs and videos for social media engagement

EDUCATION/TRAINING:

A high school diploma and post-secondary education is required. Bachelor’s Degree in related field is preferred.

TECHNICAL OR ADMINISTRATIVE KNOWLEDGE:

• Ability to multi-task, use personal judgment and utilize strong decision-making, analytical and follow-up skills.
• Proficient with personal computers and contemporary software applications (Jane)

Work remotely

• No

Job Types: Part-time, Permanent
Pay: $25.00-$28.00 per hour

Additional pay:

• Commission pay
• Overtime pay

Benefits:

• Company events
• Dental care
• Extended health care
• Flexible schedule
• On-site parking
• Store discount
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Aesthetic treatments: 2 years (preferred)
• Medi Spa Reception: 5 years (required)

Language:

• English (required)

Work Location: In perso

EOL employees are the heart of our company. From fun employee incentives to company-sponsored training, we take care of our employees. If you’re all about hard work, passion, and loving what you do, then you might just be the perfect fit for our family-like atmosphere. Benefits of joining include:

• Hourly rate
• Extended benefits
• Fun and relaxed atmosphere
• Employee incentives
• Career growth and advancement
• Company-sponsored training on EOL services
• Employee Treatments and Discounts on Products and Services
• Supportive and hardworking team member

The preferred candidate is confident and has a high level of integrity coupled with a customer-first attitude. In this role, the Patient Care Coordinator is responsible for

• Providing five-star holistic, ethical, and integral care to our dedicated patients, be the welcoming face of the clinic
• Manage the patient registration process, loyalty programs, and patient management system
• Billing and Invoice management ( Jane System)
• Maintain patient flow and room management
• Manage online store and delivery of shipments
• Use a variety of communication platforms and software
• Work effectively both independently and in teams
• Maintain patient privacy and confidentiality
• Preferred background in business operations, customer service, management, sales, marketing, and social media managin