Patient Care Coordinator at Tinnitus and Hearing Health Calgary

alberta, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 27

Salary

45000.0

Posted On

29 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Healthcare & Life Sciences

Description

Ensure optimal patient care through friendly, enthusiastic and professional service with patients and team members
Answer telephone calls, greet patients and visitors upon arrival, and provide excellent patient service for all questions or concerns
Communication with patients including in person, by phone, and by email
Ensuring optimal patient care by suggesting services in the patient’s best interest
Explain treatment, procedures, and audiologist’s instructions to patients
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic (both online forms and in-person forms)
Assisting in Referral Management
Register new patients in line with acceptable standards of the clinic; support patients in filling intake forms at the clinic to avoid errors and inaccurate information.
Using electronic medical record files to register patients, maintain patient data, and coordinating the scheduling of appointments for patients, as directed
Collect payment at time of service and follow up on outstanding payments
Complete accurate clinic billing and follow up on accounts receivable as required
Produce accurate end of day reports
Maintain high levels of confidentiality and privacy.
Maintains operations by following policies and procedures; reporting needed changes
General cleanup and disinfection of common work areas
Other duties as assigned by the audiologist

Responsibilities

Ensure optimal patient care through friendly, enthusiastic and professional service with patients and team members
Answer telephone calls, greet patients and visitors upon arrival, and provide excellent patient service for all questions or concerns
Communication with patients including in person, by phone, and by email
Ensuring optimal patient care by suggesting services in the patient’s best interest
Explain treatment, procedures, and audiologist’s instructions to patients
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic (both online forms and in-person forms)
Assisting in Referral Management
Register new patients in line with acceptable standards of the clinic; support patients in filling intake forms at the clinic to avoid errors and inaccurate information.
Using electronic medical record files to register patients, maintain patient data, and coordinating the scheduling of appointments for patients, as directed
Collect payment at time of service and follow up on outstanding payments
Complete accurate clinic billing and follow up on accounts receivable as required
Produce accurate end of day reports
Maintain high levels of confidentiality and privacy.
Maintains operations by following policies and procedures; reporting needed changes
General cleanup and disinfection of common work areas
Other duties as assigned by the audiologist