• What You’ll DoBe the first point of contact for patients and team members, answering questions and helping them get the support and care they need
• Collect patient medical histories and insurance information, and keep medical charts and patient data up to date
• Coordinate appointments, including booking, rescheduling, and follow-ups
• Answer and screen incoming calls, determining urgency and routing or scheduling as needed
• Support patients through insurance pre-authorizations and claims
• Track clinical activity and prepare reports as required
• Keep equipment clean and in good working order, arranging maintenance or repairs when needed
• Take on other related duties as they come up
• What We’re Looking ForA positive, supportive attitude
• At least 1 year of experience in healthcare or customer/client service
• Strong communication skills and a professional, mature demeanor
• Excellent organizational skills and the ability to multitask
• Comfort learning new systems and processes
• Experience with an EMR system is an asset
• Experience in healthcare or sleep therapy is an asset, but not required – we provide training
• Bilingual French/English is an asset
• Job DetailsSchedule: Monday to Friday, 8:00 AM-4:30 PM / 8:30 AM-5:00 PM
• Job Type: Full-time
• Pay: $20-$25/hour, based on experience
• What We OfferExtended Health, Dental & Vision Care
• Disability & Life Insurance
• Paid Vacation + Sick Time
• RRSP Matching
• Excellent work/life balance

If this sounds like the right next step for you, we'd love to hear from you.