Patient Care Coordinator at Turnpaugh Health and Wellness Center

Hampden Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

18.0

Posted On

17 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Patient Coordination, HIPAA Compliance, Electronic Medical Records (EMR), Conflict Resolution, Scheduling, Data Entry, Cash Handling, Multitasking, Professional Communication, Time Management, Problem Solving

Industry

Medical Practices

Description

Description Are you passionate about helping others and creating exceptional experiences? Do you thrive in a fast-paced, team-oriented environment where every interaction makes a difference? If so, we'd love to meet you! As a Patient Care Coordinator, you will be the welcoming face and voice of our organization, serving as the first point of contact for patients both in person and virtually. This role is vital to creating a positive patient experience and ensuring the smooth coordination of care across our practice. In this position, you will: Deliver outstanding customer service through compassionate, professional interactions by phone, online, and in person. Coordinate patient appointments and support seamless check-in and check-out processes. Answer patient questions, provide guidance, and assist with resolving concerns. Maintain accurate patient records while ensuring HIPAA compliance and confidentiality. Process payments and manage scheduling with efficiency and attention to detail. Collaborate closely with providers and team members to support exceptional patient care. Contribute to a positive, supportive workplace culture focused on teamwork and service excellence. The ideal candidate is organized, personable, detail-oriented, and genuinely enjoys helping people. Strong communication skills, a positive attitude, and a commitment to delivering an exceptional patient experience are essential. Join a team that is dedicated to improving lives and making every patient feel valued, supported, and cared for. Requirements ESSENTIAL FUNCTIONS: Exceptional verbal and written communication skills. Outstanding interpersonal and conflict resolution abilities. Strong organizational skills with a keen attention to detail. Demonstrated ability to follow up and follow through; capable of thinking creatively and proactively. Strong analytical skills paired with a talent for innovative problem-solving. Collaborative team-oriented mindset. High level of professionalism, integrity, and ethical conduct. REQUIRED EDUCATION AND EXPERIENCE: High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred. Minimum of two years of experience in customer service or patient-facing roles. Prior experience in a medical office environment or with Electronic Medical Records (EMR) systems preferred. Willingness to learn and engage with principles of functional medicine. Demonstrated ability to multitask, prioritize responsibilities, and manage time effectively in a fast-paced setting. Experience with accurate data entry and basic cash handling procedure

Responsibilities

The Patient Care Coordinator serves as the primary point of contact for patients, managing appointments, check-in/out processes, and payments. They collaborate with providers to ensure seamless care coordination and maintain accurate, confidential patient records.