PATIENT CARE MANAGER CRIT.CARE - LHO

Status: Regular Full Time
Department: Intensive Care Unit
Program: Critical Care
8 Hour Shifts, Day Schedule (Subject to Change)
Location: Oshawa
Wage Schedule: $55.120 - $77.830 per hour
File Number: 2500002620
We are currently looking for an enthusiastic and experienced Patient Care Manager to join our Critical Care team. In this position you will have the opportunity to use your extensive knowledge and expertise to help develop, implement, and maintain an innovative and strategic approach to the Critical Care program that will meet the current and future needs of Lakeridge Health. This position will play a key role in providing high quality support to Lakeridge Health client groups to achieve our vision and the objectives of Lakeridge Health’s strategic direction.

QUALIFICATIONS:

• Bachelor degree in a Regulated Health Discipline;
• Master’s degree (preferred);
• Management experience, preferably in a multi-site hospital environment; advanced clinical preparation, coupled with considerable clinical experience in Critical Care programs;
• Demonstrated understanding of hospital funding models and CCSO standards and metric accountabilities;
• Proven track record of achieving results that improve the organization and inspire confidence and commitment;
• Demonstrated ability to lead effectively and create a high performance culture through change management strategies that facilitates growth and development;
• Demonstrated knowledge of hospital functions and current trends in health care;
• Proven knowledge of and ability to work with Collective Agreements and Labour Relations;
• Demonstrated knowledge of relevant legislation, standards and related best practice guidelines;
• Proven ability to problem-solve and critically analyze issues;
• Effective communication (written and verbal) and interpersonal skills;
• Must have a satisfactory performance record;
• Demonstrated pattern of good attendance and the ability to maintain that same standard;
• Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy; and
• Demonstrated understanding of and commitment to Lakeridge Health’s comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-services in this area.

Reporting to the Director, Critical Care, Respiratory, Trauma, Women’s and Children Program, the Patient Care Manager (PCM) is responsible for the leadership and management of the Critical Care Unit at Lakeridge Health Oshawa; ensuring patient care services are delivered with high quality, safety, and consistency daily. While working collaboratively with all members of the health care team, the PCM will use effective planning, budgeting and problem solving skills to ensure: the development of respiratory services and critical care unit processes; the management of staff and to support business goals including operational efficiencies and optimize staffing and interdisciplinary team functioning. The PCM will facilitate and support the implementation of evidence based practice to achieve excellence in high quality delivery of patient and family centered care across the organization.
The PCM will have a personal drive and the need to achieve results by working to accomplish respiratory services and critical care unit outcomes by setting goals and priorities that maximize the use of resources and have the ability to inspire others to work toward a common goal by engaging and empowering staff.