Patient Care Navigator Temporary at Saint Barnabas Medical Center

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Care Coordination, Appointment Scheduling, Communication Skills, Bilingual, Community Resource Connection, Insurance Assistance, Documentation, Team Collaboration, Patient Advocacy, Health Literacy Support, Referral Management, Transportation Coordination, Follow-up Tracking, Barrier Identification, Interpersonal Skills, Diagnostic Test Coordination

Industry

Description

SOME OF THE DUTIES OF THE PATIENT CARE NAVIGATOR ARE: * Schedule patient appointments, follow-ups, and diagnostic tests. * Ensure patients complete referrals, imaging, and specialty visits. * Track and follow up on missed appointments or delayed care. * Coordinate transportation and interpreter services as needed. * Reinforce instructions given by clinicians to promote adherence. * Identify and connect patients with community resources (housing support, food assistance, transportation programs). * Refer patients to social work, behavioral health, case management, or financial counseling when appropriate * Help patients articulate their questions and concerns to the care team. * Ensure patient values and preferences are considered in care decisions. * Support patients in overcoming barriers to care, such as fear, language, financial constraints, or lack of health literacy. * Assist with insurance-related tasks (e.g., prior authorizations, coverage verification). * Refer to billing department or financial counselors when needed. * Document all patient encounters, care coordination activities, and barriers identified in the electronic medical record (EMR). * Communicate updates to the care team regarding patient needs or status changes. * Communicate with physicians, nurses, social workers, and other team members to align care strategies. * Share insights about patient barriers and help develop solutions. * Conduct reminder calls for appointments or health screenings. * Reach out to high-risk or disengaged patients to re-establish care. Qualifications QUALIFICATIONS: 1. Education Required - HS Diploma or Equivalence 2. License/Certification/Registration(s) Required - Graduate from an Approved Medical Assistant Program 3. Experience/Skills Required * Previous experience in a medical setting or 2 years relevant work experience preferred * Excellent communication/ interpersonal skills * Bilingual preferred * Knowledge of computer technology preferred. Successful completion of St. Barnabas Hospital orientation.

Responsibilities

The Patient Care Navigator is responsible for scheduling patient appointments, ensuring completion of referrals, and tracking missed appointments. They also connect patients with community resources and support them in overcoming barriers to care.