Patient Care Representative at Comprehensive Community Action

Warwick, Rhode Island, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front Desk Operations, Appointment Booking, Insurance Verification, Customer Relations, Medical Terminology, Communication Skills, Multi-Phone Line Management, Organizational Skills, Fee Collection, Billing System, Patient Flow Management, Staff Accountability, Immunizations, Bilingual Spanish

Industry

Non-profit Organizations

Description

Description CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services. JOB SUMMARY: Oversee and manage all aspects of front desk operations to include appointment bookings, timely coding and posting of claims, updated demographic information for medical records, verification of insurance status, patient flow, and insuring desk staff accountability to assigned duties. Customer relations and insuring accurate treatment plans. WORK SCHEDULE DEMANDS: The position is full-time, 38 hours per week. Must be able to work evenings. Occasional unscheduled overtime may be required in the event of vacation time or short staffing. May be required to work at any CCAP location Requirements REQUIRED QUALIFICATIONS: 1 - 3 Years desk experience in a health setting Knowledge of computer systems and programs Knowledge of medical/dental terminology Providing/maintaining all required immunizations and or vaccinations Completion of all required background checks Bilingual Spanish, preferred KEY RESPONSIBILITIES: Ensure the flow of front desk and patient flow Answer multi phone lines Good communication and management skills Insure appropriate booking of Dental Appointments Must possess professional telephone manners Must maintain an organized work environment and manage multiple tasks at once Be capable of working all stations of front desk, medical record Keep inventory of supplies for front desk Assure accurate recording of patient fees, collection of fees, coding and posting to the billing system Communication skills for all levels of client, provider, colleague and outside contact interactions. Other duties as needed. Our Benefits Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, an Employee Assistance Program, generous vacation, sick and personal days, and up to 13 paid holidays for all eligible employees. Some benefits are included for part-time employees. CCAP strives to cultivate and sustain a workforce devoted to providing compassionate and respectful care to all patients and clients. We are an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, marital status, familial status, military status, or any other characteristic protected by federal, state, or local law. This applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotions, terminations, layoff, recall, transfer, leaves of absence, compensation, and training.

Responsibilities

Oversee and manage all aspects of front desk operations, including appointment bookings and patient flow. Ensure accurate treatment plans and maintain customer relations.