An exciting opportunity for an individual who is passionate about patient care! If you are superior with computers, able to multitask, and have previous experience in a similar position, we want to hear from you!
CanSleep is seeking a part-time Patient Care Representative (Medical Office Assistant) to join their team in Victoria, BC. This role will primarily be based at our Oak Bay location.

REQUIREMENTS OF THE POSITION

• Minimum 1 year of experience in a similar position (i.e. medical office, customer service, administration)
• Superior communication skills and command of the English language (additional languages considered an asset)
• Proficient with computers and software, including Google and Microsoft platforms
• Able and willing to learn new software and technologies
• Able to multitask
• Able to apply critical thinking skills
• Able to work independently or as a team with minimal supervision

• Email and phone reception
• Patient scheduling
• Assist patients with the appointment process and required documents
• Ensure all patient documents are completed accurately
• Insurance Processing
• Ensure claims/pre-approvals are completed and submitted
• Liaise with insurance companies as needed
• Educating and providing patients with Home Sleep Apnea Testing devices within Provincial Accreditation Guidelines
• Tracking and monitoring patient data
• Patient education