BE THE WELCOMING FACE AND VOICE OF CHOICE HEALTH CENTRE!

Choice Health Centre is looking for 1–2 energetic, personable, and detail-oriented Patient Care Specialists to join our growing team in Fall River, NS. You’ll be the first point of contact for our patients, greeting them with warmth, professionalism, and a smile, both in person and over the phone.
If you thrive in a fast-paced, team-focused environment and love helping people feel comfortable and cared for, we’d love to meet you.

ABOUT US

At Choice Health Centre, we believe in a holistic, team-based approach to health and wellness. Our multi-disciplinary team includes Physiotherapists, Chiropractors, Naturopathic Doctors, Occupational Therapists, Registered Massage Therapists, Osteopaths, Acupuncturists, and more. Together, we provide personalized, comprehensive care to help our patients achieve their wellness goals.

As the first point of contact for our patients, you’ll play a key role in creating a welcoming, professional, and efficient clinic experience. Your responsibilities will include, but are not limited to:

• Welcome and assist patients and visitors, ensuring they feel comfortable and well cared for.
• Manage appointments and scheduling for patients and providers, including changes and follow-ups.
• Handle patient communications—answering phones, responding to inquiries, and providing information in a friendly and professional manner.
• Process payments and insurance claims with accuracy and attention to detail.
• Support daily clinic operations, including managing supplies, handling mail and documents, overseeing laundry, and maintaining tidiness throughout the centre.
• Collaborate with the team by participating in staff meetings, clinical rounds, and occasional community outreach events.