What does it mean to be a team member at Iroquois Memorial Hospital? It means that the patient is truly at the center of everything we do. It means that the quest for excellence is not just a goal, but a given. It means building an environment where our providers and our employees can deliver the best in healthcare. It also means that each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.
IMH offers competitive compensation, a comprehensive benefits package, and great work environment. If this sounds like a role that might be a good fit for you, please apply today and let’s talk more about this opportunity.
Job Title: Patient Care Technician/Medical Assistant
Department: MSP Clinic
Status: Full Time
Schedule: Days, 32-40 hours per week

SUMMARY/OBJECTIVE

The PCT is responsible for assisting in the delivery of health care services under the general direction of the Clinic Coordinator and Medical Director.

EXPERIENCE/EDUCATION REQUIREMENTS

• CNA or MA certification (preferred)
• Proficient typist with computer skills.
• Proven Customer Service skills.
• Previous Medical Experience Preferred.
• BLS Certification

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greets patients, rooms patient, takes vitals and documents pertinent information about reason for the visit. Collects information to ensure quality measures are met and performs a medication reconciliation at every visit
• Communicates with patients in person and over the phone to ensure that their requests are documented and transferred to the appropriate clinic staff, billing staff or administrative staff to handle.
• Protects patients and employees by adhering to infection-control policies and protocols.
• Collaborates with other clinic staff, clinic coordinator and Director on process improvements and policy changes.
• Attends monthly meetings and takes an active role to ensure our patients get the best care.
• Familiarizes self with Rural Health Manual and follows policies and procedures of IMH.
• Maintains patient confidence and protects operations by keeping information confidential.
• Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport
• Other duties as assigned.