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Patient Collections Representative at AO Multispecialty Clinic
North Augusta, South Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Collections, Communication Skills, Detail-Oriented, Problem-Solving Skills, Team Player

Industry

Hospitals and Health Care

Description
Description At AO Multispecialty Clinic, we are dedicated to providing exceptional care to our patients while fostering a supportive and collaborative work environment for our staff. We are currently seeking a motivated and detail-oriented Patient Collections Specialist to join our team. If you have a passion for helping people and a strong background in collections, we want to hear from you! -Play a crucial role in ensuring that our patients receive the care they need while helping the clinic maintain financial health. -Manage patient accounts and follow up on outstanding balances with compassion and professionalism. -Communicate effectively with patients to explain billing processes and assist with payment arrangements. -Review and resolve discrepancies in billing and collections. -Collaborate with clinical staff to ensure accurate and timely billing for services rendered. -Maintain accurate records of interactions and payments in our billing system. -Stay up-to-date with healthcare regulations and compliance related to patient collections. Requirements -Experience: Previous experience in patient collections or a related field is required. -Communication Skills: Excellent verbal and written communication skills, with the ability to handle sensitive situations with empathy. -Detail-Oriented: Strong attention to detail and organizational skills to manage multiple accounts effectively. -Problem-Solving Skills: Ability to analyze issues and develop solutions to enhance the collections process. -Team Player: Collaborative mindset with a commitment to providing exceptional service to our patients and team.
Responsibilities
The Patient Collections Representative will manage patient accounts and follow up on outstanding balances while ensuring compassionate communication with patients. They will also collaborate with clinical staff to ensure accurate billing and maintain records in the billing system.