Patient Concierge - ASC at Sight Partners

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

24.0

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Care, Surgery Scheduling, Medical Terminology, Microsoft Office, G-Suite, Interpersonal Skills, Communication, Organization, Attention to Detail, Multitasking, Adaptability, Basic Math Skills

Industry

Hospitals and Health Care

Description

Description Northwest Eyes is a progressive ophthalmic medical and surgical practice, and we are searching Full-Time Patient Concierge for our Northgate location. Our Company is nationally recognized, with vast clinical experience in a wide variety of eye surgical services, advanced technology, and proven results. Our Company is committed to diversity, equity, and inclusion and believes that success requires an environment where colleagues are respected and valued. An ideal candidate will be patient-focused with a love for the senior community. Northwest Eyes fosters growth as you will be exposed to a wide variety of optical cases, on-the-job training, and partnering with our diversely experienced staff, surgeons, and physicians. Enjoy an exceptional and rewarding work environment as well as a phenomenal work-to-home life balance. If this sounds like the opportunity you were looking for, then Northwest Eye can help you reach your career goals! Responsibilities: Provide excellent patient care and service to our patients, greeting them and checking them in, taking payments, and other front desk responsibilities. Schedule ophthalmic surgeries for the ambulatory surgery center including verifying authorizations, setting appointments for pre-surgery testing, scheduling post-op appointments, confirming all IOLs, etc. are ordered for surgery, checking health issues, meds for possible needed pre-authorization, and verifying that equipment required for surgery is available at external locations. Coordinate, complete, and verify all required surgery paperwork according to established procedures. Communicate thoroughly with patients regarding pre-op requirements. Facilitate patient surgery day including completing any outstanding paperwork with the patient, completing charts for surgery staff, completing charts after surgery, and faxing follow-ups to Optometrists. Requirements Knowledgeable in Microsoft Office or G-Suite Basic knowledge of Medical Terminology Effectively work in a team environment. Demonstrated multitasking and adaptability Strong interpersonal skills Comfortable with communication via phone, internet, and in-person Excellent verbal and written communication Strong organization and attention to detail Basic math skills Education & Experience: High School Diploma or equivalent Two years of Ophthalmology or medical clinic experience in surgery scheduling or patient services is preferred Benefits: Competitive Salary $19 - $24 Medical, Dental, and Vision Insurance Robust Ancillary Benefits 401(k) Plan with employer contribution Company Paid Life Insurance Generous PTO/Holiday EEO Statement

Responsibilities

Provide excellent patient care and service, including greeting patients and managing front desk responsibilities. Schedule surgeries and coordinate all required paperwork for the ambulatory surgery center.