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Patient Concierge/ Patient Services Rep at Sight Partners Physicians

Spokane Valley, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

21.5

Posted On

16 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Patient Check-in, Patient Check-out, Answering Phones, Insurance Referrals, Patient Paperwork, Patient Registration, Medical Consent, Financial Agreements, Care Coordination, Microsoft Office, G-Suite, Communication Skills, Teamwork

Industry

Medical Practices

Description

Description Empire Eye is a progressive ophthalmic medical and surgical practice, we are searching for a Patient Concierge to add to our team. Our Company is nationally recognized, with vast clinical experience in a wide variety of eye surgical services, advanced technology, and proven results. Our Company is committed to diversity, equity, and inclusion and believes that success requires an environment where colleagues are respected and valued. This will be a Hybrid position to include some of the Patient Services Representative duties. Provide exemplary customer service for our patients Patient check-in and out, answering phones Insurance referrals Processing patient paperwork as required Completing patient registration by obtaining consent for medical care and financial agreements Coordinating care with other services Providing information about services Requirements High School Diploma or equivalent Minimum one (1) year of general office experience in a healthcare setting, Ophthalmology preferred. Knowledge of Microsoft Office and G-Suite Demonstrate excellence in communication skills and ability to convey ideas and information, verbally and in writing Ability to work in a fast-paced, team environment Benefits: Competitive Salary $18 - $24 Medical, Dental, and Vision Insurance Robust Ancillary Benefits 401(k) Plan with employer contribution Company Paid Life Insurance Generous PTO/Holiday EEO Statement

Responsibilities

The Patient Concierge is responsible for providing exemplary customer service, including patient check-in and check-out, and managing phone inquiries. They will also handle insurance referrals, process patient paperwork, and coordinate care with other services.